The Group Services panel allows access to the following services.

Auto Attendant

Serves as an automated receptionist that answers the phone and provides a personalized message and call routing options to callers.

Call Center

Automatically process incoming calls received by a single phone number by distributing them to a group of users or agents.

Call Park

Enable users to park a call against their call park group and set call park attributes.

Call Pickup

Enable users to answer any ringing line in their call pickup group.

Collaborate

Create a new Collaborate bridge and manage existing Collaborate bridges.

Group Night Forwarding

Configure the group to redirect calls placed to a user during hours when the group is not in service.

Group Paging

Enable users to page a group of users by dialing a paging group number or extension.

Hunt Group

Automatically process incoming calls received by a single phone number by distributing them among a group of users or agents.

Meet-me Conferencing

Configure the number of Meet-Me Conference Ports.

Music on Hold

Play an uploaded audio (music) file for callers on hold.

Trunk Group

Allows a group of users on a device to have a restricted number of active calls.

Virtual On-Net Enterprise Extensions

Create and manage Virtual On-Net Users.

Voice Messaging Group

Enable users to record messages for incoming calls.