The wizard allows you to Add, remove, or replace both individual services or service packs in bulk for users.

1. Run User Wizard

Allows you to select the Service Provider / Enterprise and Group Users are assigned to

IMPORTANT: If users were selected for a prior bulk task, they will remain selected. You can click on the user selected dropdown to run wizard again.

2. A .csv template containing User IDs can also be uploaded.

• • Templates are available for download at the beginning of the bulk section.

Upon selection of users select one of the following:

• 1. Skip User Services

  2. Add User Services

  3. Remove User Services

  4. Replace User Services

  5. Skip Service Packs

  6. Add Service Packs

  7. Remove Service Packs

  8. Replace Service Packs

NOTE: A modal popup will open upon selection allowing you to select individual services and / or service packs.

Prior to being submitted to BroadWorks, you will get the chance to preview and make any edits.

Edit may be done inline on the table on the screen and / or the ability to download a .csv file and upload at a later time.